7 tips for communicating allergens to customers
There are two big reasons why effectively communicating allergens to customers matters: 1) It ensures the customer receives the correct allergen information 2) It helps the customer make a safe…
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Food safety stories and practical advice.
Inspection stories and useful ideas for hospitality owners, managers and teams.
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Allergy Awareness Front of House: 10 Tips for Handling Allergen Requests with Confidence
If you’re working front of house, you play a critical role in allergen safety. Allergy awareness front of house is essential for protecting food-hypersensitive customers. You’re often the first person…
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Food handler allergen responsibilities: 11 things you need to know.
If you work in a kitchen or handle food in any way, allergens aren’t someone else’s job. They’re your responsibility too. It’s really important that you understand your food handler…
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Food allergy and intolerance (and coeliac disease): what’s the difference?
If you’re working in a food business, it’s not enough to know that someone has “a dietary need.” You need to understand the difference between food allergy and intolerance and…
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How to prevent allergen cross-contact in your kitchen
It’s extremely important for any food business to prevent allergen cross-contact or allergen cross-contamination, as it’s also known. You might have the best allergen folder and procedures in the in…
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Why allergen management in catering is a must for food businesses in 2026
If you work in catering, hospitality, or foodservice, effective allergen management in catering isn’t just a nice-to-have. It’s a must. Whether you’re preparing food in a pub kitchen, serving coffee…
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Allergen management for UK foodservice and hospitality: The ultimate guide 2026
If you work in foodservice or hospitality, you already know that keeping customers safe and happy is at the heart of what you do. But when it comes to allergen…
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